Terms of Sale & Return Policy

TERMS OF SALE


As of January 3rd, 2024

1. Introduction
Welcome to www.lafrancospada.com. This Terms of Sale agreement (the“Agreement”) applies to all products sold to you through this Webpage by LaFranco Spada Shoe Shops Inc. (“La Franco Spada”). By purchasing through thisWebpage, you agree to be bound by this Agreement. La Franco Spada may modifythis Agreement at any time without notice. Continued use of the Webpage orfurther purchases indicate your acceptance of those modifications. This Webpagewas last modified on January 23, 2021. Please review our Terms of Use andPrivacy Policy, which also govern your use of the Webpage.

2. Orders and Payment
All products listed on this Webpage are priced in U.S.dollars. When you place an order, it is considered an offer to purchase. Youwill receive an order confirmation, but this does not constitute acceptance byLa Franco Spada. Your order is only accepted upon receipt of an acceptanceemail from La Franco Spada. All credit card purchases must be approved by therelevant service provider. La Franco Spada reserves the right to refuse orcancel orders at any time, including cases of product description or pricingerrors. If your order is refused or canceled, you will be notified via email,and any payments collected will be fully refunded.

3. Product Availability
Product availability may be subject to supply limitations.La Franco Spada reserves the right to change or discontinue any product at anytime without prior notice or liability. If a product becomes unavailable afteryou receive an acceptance email, La Franco Spada will notify you by email. Youmay be entitled to a refund or to place a new order if your original choice isno longer available.

4. Price
Prices are quoted in U.S. dollars. While La Franco Spadatakes reasonable steps to ensure accurate product descriptions and pricing,inaccuracies may occur. In such an event, La Franco Spada reserves the right torefuse or cancel orders involving incorrectly priced items.

5. Shipping
When placing an order, you must designate a valid shippingaddress that complies with any restrictions listed on the Webpage. Title andrisk of loss pass to you upon delivery of the product to the carrier. You areresponsible for filing claims with the carrier for lost or damaged shipments.Shipping times are estimates only; La Franco Spada is not liable for shippingdelays or any resulting damages. Shipping costs and applicable taxes are shownduring checkout. In the event a package is returned to sender, La Franco Spadareserves the right to charge you for any associated shipping fees and up to a20% restocking fee.

6. Return Policy
If you are not satisfied with your purchase, you may referto La Franco Spada’s Return & Exchange Policy for the applicable terms andprocedures. This policy is subject to change at La Franco Spada’s solediscretion.

7. Disclaimer
EXCEPT AS PROVIDED FOR IN THIS AGREEMENT, TO THE MAXIMUMEXTENT PERMITTED BY LAW, LA FRANCO SPADA EXPRESSLY DISCLAIMS ANYREPRESENTATIONS OR WARRANTIES (EXPRESS, IMPLIED, OR STATUTORY) RELATING TO THEWEBPAGE OR YOUR PURCHASE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY ANDFITNESS FOR A PARTICULAR PURPOSE. LA FRANCO SPADA DOES NOT GUARANTEE THAT ANYTRANSACTION WILL BE ERROR-FREE OR THAT THE WEBPAGE WILL BE FREE FROM DEFECTS ORVIRUSES. APPLICABLE LAW MAY NOT ALLOW ALL EXCLUSIONS OR LIMITATIONS, SO CERTAINPROVISIONS MAY NOT APPLY.

8. Limitation of Liability
YOU WAIVE ALL REMEDIES, WARRANTIES, GUARANTEES, ORLIABILITIES ARISING FROM LAW OR OTHERWISE. IN NO EVENT WILL LA FRANCO SPADA,ITS OFFICERS, OR EMPLOYEES BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT,SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR OTHERWISE, INCLUDING BUT NOTLIMITED TO LOST PROFITS, BUSINESS INTERRUPTIONS, OR COMPUTER-RELATED DAMAGES.THIS LIMITATION APPLIES EVEN IF LA FRANCO SPADA HAS BEEN ADVISED OF SUCHPOTENTIAL DAMAGES, AND IT IS AN ESSENTIAL ELEMENT OF THIS AGREEMENT. LA FRANCOSPADA’S MAXIMUM LIABILITY WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT.APPLICABLE LAW MAY NOT ALLOW CERTAIN EXCLUSIONS, SO SOME OF THESE LIMITATIONSMAY NOT APPLY.

9. Export Control
You agree to abide by all export laws and regulationspertaining to the products you purchase. It is your responsibility to ensurecompliance with any such laws in your jurisdiction.

10. Resale and Assignment
You agree not to resell any products purchased under thisAgreement. You also agree not to assign or transfer your rights and obligationsunder this Agreement without La Franco Spada’s express written consent.

11. General Provisions
The Terms of Use, the Privacy Policy, and theseTerms of Sale constitute the entire agreement between you and La Franco Spadarelating to this transaction. The section headings are provided for convenienceonly and do not affect the meaning or interpretation of any clauses. If anyprovision of these Terms of Sale is deemed invalid or unenforceable, theremaining provisions will remain in effect to the fullest extent permitted bylaw.




TERMS OF USE



1. Introduction
Welcome to www.lafrancospada.com (the “Webpage”). Access and use of the Webpage are governed by these Terms of Use (the “Agreement”). By accessing theWebpage, you agree to abide by this Agreement and all applicable laws. If youdo not agree, please do not use the Webpage.

2. Contents of the Webpage — Copyrights and Trademarks
All content on this Webpage is the property of La FrancoSpada Inc. (“La Franco Spada”) or its licensors and is protected by copyright,trademark, and other applicable laws in Canada and elsewhere. This includestext, graphics, audio, and the underlying code. La Franco Spada and anyaffiliated logos, service marks, or trade names are either registered orunregistered trademarks of La Franco Spada or others. You may not copy,reproduce, distribute, or transmit any content from this Webpage without expresswritten consent from La Franco Spada or the rightful copyright holder.La Franco Spada grants you a personal right to access theWebpage and to electronically copy or print hard-copy portions solely for thepurpose of submitting purchase orders or for non-commercial personal use. Nolicense is granted for any other purpose.

3. Products
All prices displayed on this Webpage are in U.S. dollars andmay change without notice. Certain items may become unavailable at any time.All orders are subject to the approval of La Franco Spada and may be refusedfor any reason. For more details regarding ordering La Franco Spada products,please refer to the Terms of Sale below.

4. Links to Third-Party Websites
This Webpage may include links to other websites operated bythird parties, provided solely for your convenience and potential added value.La Franco Spada does not oversee, control, or endorse these third-partywebsites and explicitly disclaims liability in connection with your use of anylinked sites. By clicking on these links, you acknowledge that you do so atyour own risk and agree that La Franco Spada is not responsible for any issuesarising from those external websites.

5. Disclaimer
TO THE FULLEST EXTENT PERMISSIBLE BY LAW, USE OF THISWEBPAGE IS AT YOUR OWN RISK. LA FRANCO SPADA HEREBY EXPRESSLY DISCLAIMS ANYREPRESENTATIONS OR WARRANTIES (EXPRESS, IMPLIED, OR STATUTORY) REGARDING THEWEBPAGE, ITS CONTENT, OR ITS SECURITY. WHILE LA FRANCO SPADA STRIVES TOMAINTAIN ACCURATE CONTENT, THE WEBPAGE MAY CONTAIN ERRORS, INACCURACIES,VIRUSES, OR BUGS. LA FRANCO SPADA MAKES NO WARRANTY ABOUT PRODUCT DESCRIPTIONSOR PRICING AND ASSUMES NO LIABILITY FOR ANY DISCREPANCIES. THIS EXCLUSION INCLUDES,BUT IS NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, QUALITY, AND FITNESS FORA PARTICULAR PURPOSE. ANY CONTENT DOWNLOADED FROM THE WEBPAGE IS AT YOUR OWNRISK. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAINWARRANTIES, SO SOME OR ALL OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.

6. Limitation of Liability
YOU HEREBY WAIVE ALL REMEDIES, WARRANTIES, GUARANTEES, ORLIABILITIES ARISING FROM LAW OR OTHERWISE. NEITHER LA FRANCO SPADA NOR ITSOFFICERS OR EMPLOYEES SHALL BE LIABLE TO YOU FOR ANY DAMAGES (DIRECT, INDIRECT,SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, OR OTHERWISE) RESULTING FROM YOURUSE OR INABILITY TO USE THIS WEBPAGE, EVEN IF THEY HAVE BEEN ADVISED OF THEPOSSIBILITY OF SUCH DAMAGES. THIS LIMITATION OF LIABILITY IS ESSENTIAL TO THEAGREEMENT BETWEEN YOU AND LA FRANCO SPADA. CERTAIN JURISDICTIONS MAY NOT ALLOWTHE EXCLUSION OF LIABILITIES OR CERTAIN DAMAGES, SO SOME OR ALL OF THESELIMITATIONS MAY NOT APPLY TO YOU.LA FRANCO SPADA PRODUCTS ARE INTENDED FOR WEAR AND SHOWCASEPURPOSES ONLY. UNDER NO CIRCUMSTANCE SHOULD THEY BE USED FOR ANY OTHER PURPOSETHAT MAY ENDANGER YOURSELF OR OTHERS. LA FRANCO SPADA INC. IS NOT LIABLE FORDIRECT, INDIRECT, PUNITIVE, INCIDENTAL, OR SPECIAL DAMAGES TO PROPERTY OR LIFEARISING OUT OF MISUSE OF OUR PRODUCTS.

7. Use of the Webpage
You warrant that any information you provide does notinfringe on any third party’s rights and is neither libelous, defamatory, norobscene. You are responsible for securing your customer account password andagree that any charges or damages arising from the misuse of your account dueto your negligence are your responsibility. By submitting information to LaFranco Spada, you agree that it may be used in accordance with our PrivacyPolicy. You also agree not to knowingly upload information that could damagethe Webpage or compromise other users.

8. Termination
La Franco Spada may terminate or restrict your access to the Webpage at any time and without prior notice, at its sole discretion. Suchtermination is in addition to any other rights or remedies available to LaFranco Spada under applicable law.

9. Indemnification
You agree to indemnify, defend, and hold harmless La FrancoSpada, its officers, and employees from any legal claims or actions arisingfrom: (i) your misuse of this Webpage (including any violation of these Termsof Use, the Terms of Sale, or the Privacy Policy), (ii) misuse related to yourcustomer account, or (iii) any content you submit that damages or negativelyaffects the Webpage or other users. This indemnification includes allassociated costs and attorney fees.

10. General Provisions
The Terms of Use, the Privacy Policy, and the Terms of Saleconstitute the entire agreement between you and La Franco Spada regarding thesubject matter herein. No other written or verbal representations shall modifyor supersede these documents. La Franco Spada may amend this Agreement at anytime at its sole discretion without notice; continued use of the Webpageconstitutes acceptance of any such changes. If any provision of these Terms ofUse is deemed unenforceable, that part will be severed, and all remainingprovisions will remain in full effect. Headings are included for reference onlyand do not affect the meaning of any provisions.


LA FRANCO SPADA — RETURN & EXCHANGE POLICY


As of January 3rd, 2024

1. Cancellations
If you wish to cancel an order after shipment, you must follow the procedures described below to arrange an exchange or obtain store credit. Please note that personalized or custom orders cannot be canceled once production has begun, as those items may already be in the customization process.

2. Return & Exchange Eligibility
We accept returns or exchanges requested within fourteen (14) days of your shipping confirmation date. To qualify, items must be in their original, unused condition, with all tags and accessories intact, and must include a valid proof of purchase. Personalized or custom products, as well as items labeled “Final Sale,” are not eligible for returns or exchanges. La Franco Spada does not offer cash or credit card refunds; you will instead receive store credit or be able to exchange for another item of equal or higher value (with any difference in price plus applicable tax being charged).

3. How to Initiate a Return or Exchange
All returns and exchanges must be arranged online. Please visit the “Contact Us” page on our website and submit a request through the contact form, including your full name, email address used at checkout, and your order number or invoice. A member of our team will review your submission and respond within two to three business days with instructions. La Franco Spada does not provide prepaid shipping labels; customers are responsible for covering any return shipping costs. We strongly recommend a trackable, insured service because we cannot assume responsibility for packages that are lost or misdirected in transit.

4. Processing Your Return or Exchange
Once we receive your returned merchandise, we will inspect its condition and confirm that all requirements are met. This verification process may take up to seven to ten business days from the date we receive your package. If approved, we will issue store credit via a digital code or process your exchange based on the instructions we discussed with you. Store credits are typically valid for one year from the date of issuance (unless otherwise required by law) and are not transferable or redeemable for cash.

5. Damaged or Incorrect Items
If your order arrives damaged or you received an incorrect product, please notify us through our contact form within forty-eight (48) hours of delivery. Our team will assist you with the next steps to replace or exchange the item. Because La Franco Spada does not cover shipping costs for general returns, we will clarify options for returning defective or incorrectly shipped items on a case-by-case basis.

6. Policy Revisions and Limitations
We reserve the right to update or modify this policy at any time, with changes becoming effective upon posting to our website. Local regulations may supersede any conflicting terms stated here. Additionally, La Franco Spada may refuse returns or exchanges when items do not meet our stated requirements or if we detect patterns of abuse.

If you have questions or concerns, please reach out via our contact form.

Our Return & Exchange Policy is designed to uphold quality standards while offering a fair, transparent process for our valued customers. Thank you for choosing La Franco Spada.