Last Update: February 11th, 2025
1. Introduction
La Franco Spada Inc.(“La Franco Spada,” “we,” “us,” or “our”) respects your privacy andis committed to protecting the personal information you share with us when youvisit www.lafrancospada.com,purchase our products, contact our customer‑care team, participate in events orotherwise interact with our services (collectively, the “Services”). ThisPrivacy Policy explains what information we collect, how we use it, withwhom we disclose it, the choices you have about our use of it, and the measureswe employ to safeguard it. By accessing or using the Services, youacknowledge that you have read, understood and agreed to the practicesdescribed in this Policy.
2. Information We Collect
We collect three general categories ofinformation. First, we obtain information you provide directly, such asyour name, billing and shipping address, email, telephone number, payment‑methoddetails (which are stored only in tokenised form by our payment processor),style or size preferences, and any messages you submit through our contactform, surveys or contests. Second, we automatically gather certaintechnical data from your device when you browse the site, including yourInternet‑protocol address, device identifiers, browser type, time‑zone setting,referring URLs, the pages you view, the time you spend on each page and generallocation information derived from your IP address; we capture this data throughcookies, pixels, log files and similar technologies. Third, we may receivelimited information about you from third parties who help us process payments,ship orders, provide analytics, run marketing campaigns or host our social‑mediapresences—examples include confirmation that a payment has cleared, delivery‑statusupdates from a courier, or aggregated demographic insights from advertisingpartners. We do not knowingly collect sensitive personal information (suchas government‑issued identification numbers or health data) and we do notknowingly solicit or process data from children under thirteen.
3. How We Use Your Information
We use personal information strictly for business purposesthat benefit you and safeguard our operations. Those purposes includefulfilling and managing your orders; authenticating payments and screening forfraud; providing customer support and responding to enquiries; operating,maintaining and improving the functionality, security and performance of theServices; remembering your preferences and tailoring product suggestions ormarketing content; sending transactional messages such as order confirmations,shipping updates or policy notices; sending marketing communications where thelaw allows or where you have given consent; and complying with legalobligations, resolving disputes, enforcing our Terms of Use and Terms of Sale,and protecting our rights, property or safety, or that of our customers and thepublic. Where European or comparable privacy laws apply, our processing isjustified either because it is necessary to perform a contract with you (forinstance, delivering a purchase), because it serves our legitimate interests inrunning a secure and efficient luxury e‑commerce platform, because you havegiven us your consent (for non‑essential cookies or electronic marketing injurisdictions that require opt‑in), or because the law obliges us to retaincertain records.
4. Disclosure of Information
We do not sell your personal information. We discloseit only in limited circumstances. Service providers acting on ourbehalf—such as payment processors, hosting companies, delivery couriers,analytics vendors, advertising partners and IT‑security consultants—receiveaccess solely to the data they need to perform the contracted service and arebound by confidentiality and data‑protection obligations. IfLa Franco Spada enters into a corporate transaction such as a merger,acquisition, financing or sale of assets, personal information may betransferred as part of the business assets, but any receiving party will bebound to respect this Policy or a successor policy with equivalentprotections. We may also disclose information when compelled by law, courtorder or regulatory authority, or when we believe disclosure is necessary toprotect our rights, pursue remedies, enforce our agreements, investigate fraudor safeguard the personal safety of users or the public. Finally, we mayshare information with your consent or at your explicit direction—for example,when you authorise us to display customer testimonials or user‑generatedcontent featuring our products.
5. Cookies and Similar Technologies
Our site uses first‑ and third‑party cookies, pixels, tagsand scripts. Some cookies are strictly necessary for core functions suchas keeping items in your cart or securing the checkout flow. Other cookieshelp us understand how visitors use the site, measure the effectiveness ofcampaigns, or present advertisements that are more likely to interestyou. You can control or delete cookies through your browser settings and,where required by law, through the cookie‑consent banner that appears on yourfirst visit. Please note that disabling certain cookies may impair siteperformance or some features.6. International TransfersWe are headquartered in Canada, but some of our servers,affiliates and service providers are located in other jurisdictions, includingthe United States and the European Economic Area. Accordingly,your information may be transferred to—and processed in—countries whose data‑protectionstandards differ from those in your own jurisdiction. When we transferpersonal data out of the EEA, the UK or Switzerland, we rely on legallyapproved mechanisms such as Standard Contractual Clauses, and we implementadditional safeguards where necessary to ensure an essentially equivalent levelof protection.
7. Retention
We retain personal information only for as long as it isreasonably required to fulfil the purposes described in this Policy, to complywith record‑keeping obligations under tax, accounting or other laws, or todefend or exercise legal claims. When data is no longer needed, wesecurely delete, anonymise or aggregate it.
8. Security
La Franco Spada employs administrative, technicaland physical measures designed to protect personal information against loss,theft, misuse and unauthorised access or modification. These measuresinclude encryption in transit, limited‑access controls, regular securityreviews and staff training. No Internet transmission or storage system canbe guaranteed 100 percent secure; you therefore use the Services at yourown risk.
9. Your Rights and Choices
Depending on your residence, you may have rights to accessthe personal information we hold about you; request its correction, deletion orrestriction; object to certain processing, including direct marketing; withdrawconsent at any time; receive a portable copy of your data; or opt out ofcertain data disclosures that could be considered a “sale” under Californialaw. To exercise these rights, please contact us as set out inSection 12, specifying the nature of your request. We will verifyyour identity and respond within the timeframe required by applicablelegislation. You also have the right to lodge a complaint with your localdata‑protection authority.
10. Marketing Communications
We may send promotional emails or text messages about newproducts, events or special offers if you have provided the relevant contactdetails and either given explicit consent or fall within a lawful “soft‑opt‑in”exception. You can withdraw consent or unsubscribe at any time byfollowing the instructions in the message or by contactingus. Transactional or service‑related communications—such as orderconfirmations, shipping notices and important policy updates—are consideredessential and are not subject to opt‑out.
11. Children’s Privacy
Our Services are directed to an adult audience. We donot knowingly collect personal information from children under thirteen, and wewill promptly delete such information if we discover we have collected it inerror.
12. Contact Us
If you have questions about this Privacy Policy, wishto exercise your privacy rights or have a privacy‑related complaint, pleasecontact our Privacy Officer by email at privacy@lafrancospada.com. We strive to respond to legitimate requests withinthirty days or any shorter period mandated by local law.
13. Changes to This Policy
We may update or revise this Privacy Policy from timeto time to reflect changes in our practices or legal obligations. When wedo, we will post the revised policy on this page and update the “Last updated”date above. Material changes will be highlighted on the Webpage or, wherelegally required, communicated to you by email. Your continued use of theServices after the effective date of an updated Privacy Policy constitutesacceptance of its terms.
By choosing La Franco Spada, you entrust us withyour personal information. We value that trust and remain committed toprotecting your privacy while delivering an uncompromising luxury experience.
